Home Improvement Questions Asked Most Frequently by NY, and NYC, Homeowners
How do we select a dependable company?
Find a company with experience and a solid reputation for quality work in basement finishing. The Bil-Ray Group has been in business since 1949, has served over 35,000 customers in the last decade alone. The Bil-Ray Group has a full slate of recognitions, recommendations and awards from Qualified Remodeler as well as numerous third-party customer satisfaction and survey companies.
- Which product best satisfies our needs?
The Bil-Ray Group's Total Basement Finishing solutions are quality products that offer the best long-term solution to protect, insulate and beautify your basement
- Will we receive a written warranty?
The Total Basement Finishing drop ceiling tiles come with a lifetime written warranty against mold and mildew and a 30-year warranty against sagging. The Total Basement Finishing Wall Panels come with a lifetime limited written warranty against manufacturing defects and a 15-year warranty against mold. ThermalDry floor tiles come with a 10-year limited written warranty.
- How will service requests be handled?
Bil-Ray is dedicated to 100% quality customer service, both during installation and during any service requests. You will experience the same conscientious and capable treatment in our service calls that you received when you first contacted us.
- Are affordable payment terms offered?
Bil-Ray has several options available and would be happy to talk to you about them in a personal and professional environment. Estimates and consultations are free- contact us today!
Don't Ask Just Any Contractor For The Answers...
Better Business Bureau
"Home improvement companies rank #1 for consumer complaints."
Small Business Administration
"50% of contractors fail within one year and over 96% within five years."
HomeTech Information Systems
"Current contractor make-up totally satisfies consumers less than 30% of the time."
Newspapers and TV Reports
"Fly-by-night contractors doing shoddy workmanship..."
How can you protect yourself and your home from these problems?
Choose a Company You Can Depend on...
With a Name You Can Trust!
Reliable dealership with local affiliations and national support.
Each Total Basement Finishing dealership is locally owned and operated by experienced and well-trained home improvement contractors. Total Basement Finishing makes its entire line of patent-pending products, services and dealer training available to each of its dealers.
High-performance product with patent-pending design.
The TBF basement wall system has revolutionized the Basement Finishing market. With insulation factor R-13, fire retardant rating class A, and a sound-absorbing structure, these free-standing basement finishing wall panels are the best in the market. Beautiful and offered in a variety of styles and finishing options, they clean easily and are resistant to mold, water damage, stains, and moisture. What else could you really want in a finished basement system?
Factory-trained Installers.
The manufacturer personally trains all dealers in the installation of the product before making the product available to them. Total Basement Finishing is confident that each finished basement system is installed properly and that the limited lifetime warranty is honored to its fullest.
One-stop shopping: design consultation, financing, and customer service.
Scheduling your free estimate means that a fully trained and experienced System Designer will visit your home fully prepared to work with you on making your vision of a perfect basement a reality. We make it our goal to find the solution that is an ideal fit for your needs and personal style.
The Total Basement Finishing dealer network of trained home improvement contractors, offers the best system features, service, and design. Contact us today to see why TBF is right for you!